Natural disasters continue to intensify in occurrence and capacity, costing Australia an average $38 billion per year.
Using behavioural research and insights, HCL Technologies and its design consultancy Symplicit are taking a data-first approach to address post-catastrophe impacts like the Queensland floods.
Symplicit created an interactive systems map that puts residents and small business owners at the centre of disaster response and recovery. The map helps to prioritise responses, coordinate approaches, and utilise resources to better meet staff and community needs.
It tells the story of complex interactions in the disaster recovery ecosystem in a simple, digestible and digitally accessible format.