SHARING IDEAS THAT DO GOOD
Chatbots are anticipated to power 85% of all customer service interactions by year-end (2020) — already, 42% of consumers use them regularly. But are we wanting a more human touch anytime & any place?
The virtual assistants with human looks & mannerisms could be the future of customer service, and our increasing need for humanity in this largely technology driven world.
An example of investments & possibilities...
2 March 2020