Sharing innovation to inspire action

First human-free bank branch

post-image
The China Construction Bank, China's second-largest bank, has opened a branch in Shanghai run entirely by technology. A humanoid robot answers customers' questions and directs traffic, and human client relationship managers remotely interact with customers via videoconference. Customers can pay to engage in small interactive augmented reality games to make the experience more of an occasion rather than just a branch visit. A virtual reality machine is also available to showcase CCB?s latest home rental offerings. This virtual reality, artificial intelligence and facial recognition technology is expected to support 90 percent of customer demand. https://m-scmp-com.cdn.ampproject.org/v/m.scmp.com/business/companies/article/2141203/meet-new-face-branch-banking?
What do you think?

You must be logged in to post a comment.
Comments
Generic placeholder image

By oliver

28 April 2018

 
1 Like


Related Posts

Industrial

https://youtu.be/eM5lC-ZMtgM

 
24 November 2020 by IdeaSpies 0 Comments
 
12 Like

Industrial

post-image

Another entrant in the race for low emission cement
22 November 2020 by Kylie 0 Comments
 
4 Like

Industrial

post-image

Superior lithium-ion battery
19 November 2020 by michael-sharp... 0 Comments
 
9 Like
Global site tag (gtag.js) - Google Analytics