SHARING IDEAS THAT DO GOOD

Increasingly human like conversations with AI

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Nvidia?s latest innovation in AI, is off the back of their aggressive focus to remove the latency of conversational AI capabilities. They?ve been able to drop the time it takes for a computer to understand and respond to the spoken word to milliseconds, which will allow AVR (automated voice response) solutions to become far more conversational and to emulate real people far better. Will this improve our customer experience from the slow and inaccurate (here?s to less frustration all round) to a more lifelike localised experience? Or should we expect the rise of the voice-enabled spammer? https://www.eweek.com/innovation/nvdia-conversational-ai-breakthrough  
What do you think?

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Comments
Lynn Wood @ 2019.08.30 7:14 AM
I believe that when we are talking with an AI controlled operator there should be a clear notice at the beginning. That would help stop spammers.

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By Daniella Traino

30 August 2019



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