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Study of Trust in AI


1,200+ citizens from the US, Canada, Germany, UK and Australia were surveyed in a recent KPMG & UoQ study. Focusing on AI systems with applications in Healthcare and Human Resources - what are the views on citizen trust and expectations for AI?

Not surprisingly, while Trust is key to the success of AI-driven applications; citizens were found to have 'low trust' but generally 'accepting' of AI solutions generally - the level of confidence and willingness to share data with a third party and AI system is also interesting.

Implications for business, government/ policymakers and more

image credit: KPMG

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