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The CCO - The new future proofing role

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A new digital transformation champion is emerging. The chief customer officer is quickly becoming a key driver of digital transformation. The chief customer officer must embrace data which is at the heart of a solid digital transformation, pivot to the personal touch in the pandemic and remember that becoming a customer led business takes time.

https://www.raconteur.net/digital-transformation/chief-customer-officer?





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Comments
Keerthana-Vedachalam @ 2020.08.01 12:24 PM

Yeah, many companies out there needs to understand this!



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By Jenny Morawska

28 July 2020

 
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