Words are important in conversations.
The word “but” can give a negative overtone to your message. It can be replaced with “and” to make your conversations much more constructive.
Here’s an example: ” I’m sorry I didn’t finish the report, but I received your email too late.”
Instead, you might say: “I’m sorry I didn’t finish the report. I received your email too late, and I will do my best to finalise it by the end of this week.”
Can you think of other words that should be replaced in conversations? Please reply in comments with suggestions.