SHARING IDEAS THAT DO GOOD

What are chatbots and how do chatbots work? Check the complete guide.

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If you’ve ever landed on a website, you’re probably familiar with that icon in the bottom corner of your screen.

Sometimes it flashes, sometimes it dings.

However, if you were to return to the website, you can always rely on it to greet you with a “how can I help you today?”

This greeting is the catalyst of many customer-brand relationships, thanks to the website chatbot.

Chatbots are one of the most powerful tools a business can use. When used well, it creates connections and it helps customers out.We hope you enjoy this guide to chatbots!


Read more here: https://www.engati.com/blog/what-are-chatbots

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By Nina McPherson

15 April 2021



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